Cancellation policy
At JMJ Regalia, we understand that sometimes plans change. We offer a 24-hour cancellation window for all purchases.
- Cancellation Eligibility: Orders can only be cancelled within 24 hours of purchase.
-
Notification Requirement: To request a cancellation, please email us at support@jmjregalia.com within 24 hours of placing your order. Please include in the email:
- Your order number
- Date of purchase
- Amount paid.
- Beyond 24 Hours: After the 24-hour period, your order will be processed and shipped, and cancellations will no longer be possible.
- Shipped orders cannot be cancelled.
We appreciate your understanding and support as we aim to deliver your orders as quickly and efficiently as possible.